Daisy House

ProjectSupported Accommodation
Service LevelLow Support
Client GroupMental Health

Daisy House is a 9-unit one-bedroom flat accommodation with floating support and care services for tenants who have a range of primary diagnosis of enduring mental illness and in need of low support.

Accommodation Service Delivery

This project mostly accommodates individuals who have improved from mental health and who require minimal support whilst beginning to live independently and inclusively in the community. Support plans are tailored to suit each client’s needs and keywork sessions take place to ensure stability and prevention of possible relapse. Service delivery is as follows:

  • Sustaining tenancy: offering assistance to develop and maintain skills to manage tenancy, support with any housing difficulties and continue to build good neighbourhood relations. Under conditions of relapse, provide support if independent lifestyle is at risk due to health or other issues.
  • Promoting independent living: supporting with advice to ensure that independent living skills are sustained and encouragement is provided to further develop other skills such as problem solving and stress management.
  • Health & well-being:  Assisting clients to take control over and manage their physical or mental health by providing emotional support, help though tailored support plans and encouragement to engage with appropriate external agencies. Encourage to live a healthy and fit life through healthy eating and exercise.
  • Engaging with services:  Helpwith keeping appointments and accessing external agencies such as local mental health services, primary healthcare services, counselling, General Practice, statutory services, social services, voluntary agencies, disability services or drug and alcohol teams.
  • Maximising income: Advice to manage and understand welfare benefit, grants, Housing Benefit and other government benefit entitlements. Support with budgeting, debt management and paying bills or weekly service charge.
  • Social networks & relationships: Cultivate the development of social skills and relationship building capacity with friends, family, professionals and the local community. Support tenants to resolve issues surrounding relationship breakdown with family or others.
  • Education, training & employment: promoting commitment to lifelong learning by supporting clients to get involved in education, in-house training courses and other training opportunities that could lead on to employment, work placements or voluntary work.
  • Meaningful use of time: encourage to engage in meaningful activities and commit to personal development and pursue personal passions or hobbies and interests.

Accommodation Eligibility Criteria

The project aims to ensure that all applicants are treated fairly and equally. We provide accommodation and support to those in need of supported accommodation. Due to limited number of units we an Admission Eligibility tool to underpin a fair system of allocating places based on priority support needs. This service caters for:

  • Individuals with a connection to Lewisham Borough.
  • Single male or female who are 40 to 65 years of age.
  • Adults who are vulnerable and with primary diagnosis of mental health.
  • People with demonstrable need for low support needs whose risk level is low.
  • Applicants whose referrals are from local community mental health team, social services, Lewisham SHIP (Single Homeless Intervention and Prevention) team or any local agency working with people who fit the criteria.
  • Adults who have the potential to live independently, but at the time of entering the service have a need to develop living skills, with the aim to moving to independent accommodation or lower support, or defer a need to move to higher support accommodation.
  • Individuals who are willing to adhere to occupancy terms of the particular accommodation and to cooperate with the provider to move on to alternative housing which could include the private rented sector.
  • Individuals who are entitled to and claiming Housing Benefit, welfare benefits, PIP, with evidence of current entitlement letters from benefit agencies and means to pay occupancy service charges.

Applicant Referral Forms should be accompanied with supporting documents such as current risk assessment and CPA review which will assist that the services can meet and support the requirements of potential clients.  For referral enquiries please contact us.

Accommodation Profile

Daisy House comprises of nine one-bedroom flats adjacent to each other with a modest front and back garden that provides clients with pleasant outdoor space whereby they can relax and enjoy their peaceful surroundings. Each flat comes as fully furnished with open planned front room and kitchen, separate bathrooms with shower, a separate bedroom and a laundry is also made available for all residents to share.

  • Staffing: access to 24/7 on-call service throughout the year. Floating support work visits the project regularly during the week.
  • Equality: The service gives full account to client’s cultural and racial backgrounds and respects their privacy, dignity and special cultural needs.
  • Local services: The project enjoys a close working relationship with local services such as mental health teams, treatment teams, emergency services, hospital and other services who are involved with their care and support provisions.
  • Safety & Security: Health and safety visits take place throughout the premises during the week which also gives the floating support worker the opportunity to provider addition support and encouragement as required.
  • Facilities: Full maintenance service provides weekly to deal with reported repairs and renewals and general maintenance of the building.