Kirkdale House

ProjectSupported Accommodation
Service LevelLow-to-Medium
Resident GroupMental Health

Kirkdale House is located on beautiful surroundings and consists of 40-unit self-contained accommodation with on-site low and medium support for individuals who have a primary diagnosis of mental health.

Accommodation Service Delivery

All residents are allocated their own keyworkers who will support their residents to build the right level of confidence and life skills to move on to independent living. Our 3 Step Support Pathway will ensure that support is structured and manageable which will bring stability in their lives.

  • Health & well-being:  Assisting residents to take control over and manage their physical or mental health by providing emotional support, help though tailored support plans, supervision of medication and encouragement to engage with appropriate external agencies. Encourage to live a healthy and fit life through healthy eating and exercise.
  • Engaging with services:  Help with keeping appointments and accessing external agencies such as local mental health services, primary healthcare services, counselling, General Practice, statutory services, social services, voluntary agencies, disability services or drug and alcohol teams.
  • Managing tenancy: Supporting residents to accomplish the varied skills required to move into independent living such as paying bills, managing suppliers, repairs and renewals, maintaining healthy living conditions, health and safety issues, any anti-social behaviour, complying with terms of tenancy agreement and good neighbourhood relations.
  • Resettlement support: Through collaborating with external agencies we are able to signpost residents and provide advice regarding private rent, housing associations and housing options in order to move-on to independent accommodation.
  • Maximising income: Advice to manage and understand welfare benefit, grants, Housing Benefit and other government benefit entitlements. Support with budgeting, debt management and paying bills or weekly service charge.
  • Social networks & relationships: Cultivate the development of social skills and relationship building capacity with friends, family, professionals and the local community. Support tenants to resolve issues surrounding relationship breakdown with family or others.
  • Living & life skills: facilitating support and training to develop all appropriate practical and emotional life skills in order to confidently live independently such as cooking, shopping, problem solving, managing risk, stress management, literacy, completing forms and IT skills.
  • Education, training & employment: promoting commitment to lifelong learning by supporting residents to get involved in education, in-house training courses and other training opportunities that could lead on to employment, work placements or voluntary work.
  • Meaningful use of time: encourage to engage in meaningful activities and commit to personal development and pursue personal passions or hobbies and interests.

Accommodation Eligibility Criteria

The project aims to ensure that all applicants are treated fairly and equally. We provide accommodation and support to those in need of supported accommodation. Due to a limited number of units we use an Admission Eligibility tool to underpin a fair system of allocating places based on priority support needs. This service is for:

  • Individuals with a connection to Lewisham Borough.
  • Single male or female who are 25 to 65 years of age.
  • Adults who are vulnerable and with a primary diagnosis of mental health.
  • People with demonstrable need of low-to-medium support who pose a low-to-medium level of risk.
  • Applicants who’s referrals are from local community mental health teams, social services, Ladywell Unit, Lewisham SHIP (Single Homeless Intervention and Prevention) team or any local agency working with people who fit the criteria.
  • Adults who have the potential to live independently, but at the time of entering the service have a need to develop living skills, with the aim to move to independent accommodation or lower support or defer a need to move to higher support accommodation.
  • Individuals who are willing to adhere to occupancy terms of the particular accommodation and to cooperate with the provider to move on to alternative housing which could include the private rented sector.
  • Individuals who are entitled to and claiming Housing Benefit, welfare benefits, PIP, with evidence of current entitlement letters from benefit agencies and means to pay occupancy service charges.

Applicant Referral Forms should be accompanied with supporting documents such as current risk assessment and CPA review which will assist that the services can meet and support the requirements of potential residents.  For referral enquiries please contact us.

Accommodation Profile

Kirkdale House is split over four floors and consists of 38 self-contained en suite bedsits. The units come as fully furnished and residents will hold their own key which allows them to have outside visitors whilst in compliance to house rules. This helps to create a home-from-home environment and contributes towards the feeling of beginning to live independently. Whilst residents can smoke and drink alcohol in their own private rooms, it is prohibited in communal areas.

We promote a peaceful co-habiting living environment and encourage the development of social skills. As well as support, a concierge service for general assistance, signposting to local services and access to counselling and personal development is also made available for residents ease.

  • Staffing: the project employees qualified support staff, which residents can communicate with 24/7 throughout the year.
  • Equality: The service gives full account to residents’ cultural and racial backgrounds and respects their privacy, dignity and special cultural needs.
  • Local services: The project enjoys a close working relationship with local services such as mental health teams, treatment teams, emergency services, hospital and other services who are involved with their care and support provisions.
  • Facilities: A communal personal computer with full internet access is available in the lounge, communal kitchen, laundry facilities, communal lounge, parking at the front and a large back garden with a patio area.
  • Activities: To further extend the development of social and interpersonal skills by encourage residents to attend activities including BBQs, residents meetings, volunteering with local charities and quiz and movie nights.
  • Safety & Security: Regular health & safety checks take place throughout the building for the support of residents’ health and safety, who also benefit from the security of CCTV. Full maintenance services provide weekly to deal with reported repairs and renewals and general maintenance of the building.
  • Personal care: the service facilitates (but does not undertake) personal care provided through external domiciliary agencies or home treatments teams who can undertake varying levels of personal care such as medication, depot injections or professional psychiatric counselling.