|Service Level||Low Support|
|Resident Group||Mental Health|
Bedford House consists of 8 supported self-contained bedsits with low support services for residents who have a range of low mental health illnesses and who have demonstrated the capacity to move towards independent living.
Accommodation Service Delivery
This project mostly accommodates individuals who have improved from mental health conditions and who require minimal support whilst beginning to live independently and inclusively in the community. Support plans are tailored to suit each resident’s needs and key work sessions take place to ensure stability and prevention of a possible relapse. Service delivery is as follows:
- Sustaining tenancy: offering assistance to develop and maintain skills to manage tenancy, support with any housing difficulties and continue to build good neighbourhood relations. Under conditions of relapse, provide support if the independent lifestyle is at risk due to health or other issues.
- Health & well-being: Assisting residents to take control over and manage their physical or mental health by providing emotional support, help though tailored support plans and encouragement to engage with appropriate external agencies. Encourage to live a healthy and fit life through healthy eating and exercise.
- Engaging with services: Help with keeping appointments and accessing external agencies such as local mental health services, primary healthcare services, counselling, General Practice, statutory services, social services, voluntary agencies, disability services or mental health services.
- Resettlement support: Through collaborating with external agencies we are able to signpost residents and provide advice regarding private rent, housing associations and housing options in order to move on to independent accommodation.
- Maximising income: Advice to manage and understand welfare benefit, grants, Housing Benefit and PIP entitlements. Support with budgeting, debt management and paying bills or weekly service charge.
- Social networks & relationships: Cultivate the development of social skills and relationship building capacity with friends, family, professionals and the local community. Support tenants to resolve issues surrounding relationship breakdown with family or others.
- Promoting independent living: supporting with advice to ensure that independent living skills are sustained and encouragement is provided to further develop other skills such as problem-solving, improving self-esteem and stress management.
- Education, training & employment: promoting commitment to lifelong learning by supporting residents to get involved in education, in-house training courses and other training opportunities that could lead on to employment, work placements or voluntary work.
- Meaningful use of time: encourage to engage in meaningful activities and commit to personal development and pursue personal passions or hobbies and interests.
Accommodation Eligibility Criteria
The project aims to ensure that all applicants are treated fairly and equally. We provide accommodation and support to those in need of supported accommodation. Due to a limited number of units we use an Admission Eligibility tool to underpin a fair system of allocating places based on priority support needs. This service is for:
- Individuals with a connection to Lewisham Borough.
- Single male or female who are 18 to 55 years of age.
- Adults who are vulnerable and with a primary diagnosis of mental health.
- People with a demonstrable need for low support need who pose a low level of risk.
- Applicants whos referrals are from local community mental health teams, social services, Ladywell Unit, Lewisham SHIP (Single Homeless Intervention and Prevention) team or any local agency working with people who fit the criteria.
- Adults who have the potential to live independently, but at the time of entering the service have a need to develop living skills, with the aim to move to independent accommodation or lower support, or defer a need to move to high support.
- Individuals who are willing to adhere to occupancy terms of the particular accommodation and to cooperate with the provider to move on to alternative housing which could include the private rented sector.
- Individuals who are entitled to and claiming Housing Benefit, welfare benefits PIP, with evidence of current entitlement letters from benefit agencies and means to pay occupancy service charges.
Applicant Referral Forms should be accompanied with supporting documents such as current risk assessment and CPA review which will assist that the services can meet and support the requirements of potential residents. For referral enquiries please contact us.
Bedford House is split over three floors and consists of 8 self-contained en-suite bedsits. The units come as fully furnished and residents will hold their own key which allows them to have outside visitors whilst in compliance with house rules. This helps to create a home-from-home environment and contributes towards the feeling of beginning to live independently. Whilst residents can smoke and drink alcohol in their own private rooms, over-consumption of alcohol is prohibited as it can lead to ant-social behaviour.
We promote a peaceful co-habiting living environment and encourage the development of social skills. As well as support, a concierge service for general assistance, signposting to local services and access to counselling and personal development is also made available for residents ease.
- Staffing: access to 24/7 on-call services throughout the year. In addition to regular key work sessions available at a neighbouring support office.
- Equality: The service gives full account to resident’s cultural and racial backgrounds and respects their privacy, dignity and special cultural needs.
- Local services: The project enjoys a close working relationship with local services such as mental health teams, treatment teams, emergency services, hospital and other services who are involved in their care and support provisions.
- Facilities: Full maintenance service provides weekly to deal with reported repairs and renewals and general maintenance of the building. Access to a communal personal computer with full internet access is available next door at Bedford House, which also consists of a communal lounge, communal kitchen, laundry facilities, parking and a large back garden with a patio area.
- Activities: To further extend the development of social and interpersonal skills by encouraging residents to attend activities including BBQs, residents meetings, volunteering with local charities and quiz and movie nights.
- Safety & Security: Regular health & safety visits take place throughout the building for the support of resident’s health and safety, who also benefit from the security of CCTV.